Version 1.1 · Last updated: October 27, 2026
These Terms are an agreement between QUOBOO LLC, an Illinois limited liability company ("Quoboo," "we," "us"), and the business that creates a Quoboo account ("you," "Business"). By creating an account, you agree to these Terms and our Privacy Policy.
Quoboo provides software that lets cleaning businesses offer online quotes, bookings, scheduling, payments, and client notifications (the "Service").
You must be at least 18 and authorized to act for your business. You're responsible for the accuracy of your account information and for all activity under your account.
The Service is billed monthly at the price shown at signup and renews automatically until cancelled. You can cancel anytime, and cancellation takes effect at the end of the current billing period. We don't refund partial months. We'll give you at least 30 days' notice of any price change. If payment fails, we may suspend the Service until it's resolved.
Payments from your clients are processed by Stripe through your own connected Stripe account, under Stripe's Connected Account Agreement. You are the merchant of record for all payments from your clients. Quoboo does not hold or control your funds. Stripe's processing fees are your responsibility. Quoboo does not currently charge a per-transaction fee, and will give you at least 30 days' notice before introducing one.
You are responsible for chargebacks, disputes, refunds, and dispute fees on payments from your clients. Because client payments are direct charges on your own connected Stripe account, a dispute is taken from your Stripe balance: when a client disputes a charge, Stripe debits the disputed amount and its $15 dispute fee from your balance, and it keeps the dispute fee whatever the outcome. Quoboo does not reimburse these amounts and does not pay them on your behalf. Quoboo helps by passing you the dispute notice, collecting your evidence, and submitting it to the bank within the deadline; if the dispute is lost, the disputed amount plus the dispute fee stay out of your balance. A lost dispute also means that payment cannot be refunded again. If your Stripe balance cannot cover a dispute or fee, Stripe may recover the shortfall in the way its Connect terms allow, which can include debiting your connected account or your bank account on file.
You alone set your prices, services, cancellation and reschedule policy, late cancellation fees, lockout fees, courtesy waivers, and other terms offered to your clients. Quoboo applies these automatically based on your settings, but is not a party to any agreement between you and your clients. You are solely responsible for: (a) making sure your policies and fees comply with applicable laws; (b) the accuracy of the policy text shown to your clients; (c) the services you provide; and (d) all refunds, complaints, disputes, and chargebacks from your clients.
You're responsible for having a lawful basis to collect and use your clients' information, and for obtaining any consent required to contact them by email or text message, including under the Telephone Consumer Protection Act. You agree to use Quoboo's messaging features only for messages related to your clients' bookings and services, and to follow carrier and messaging provider rules. We may suspend messaging features if we believe they're being misused.
You won't use the Service for anything illegal, fraudulent, or harmful; to send spam; to interfere with the Service; or to access other businesses' data.
You own your business content and your clients' data. You give Quoboo permission to use them only as needed to provide and improve the Service. We may use aggregated, de-identified data that doesn't identify you or your clients.
The Service relies on third parties such as Stripe, messaging providers, and email providers. We're not responsible for their outages or actions.
You can stop using the Service at any time. We may suspend or terminate your account for violating these Terms or for non-payment. If your account ends, automatic charges to your clients stop and your booking page stops accepting new bookings. You're responsible for telling your clients about any changes to their scheduled services. You can export your data for 30 days after termination.
The Service is provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.
To the fullest extent permitted by law, Quoboo is not liable for indirect, incidental, or consequential damages, or for lost profits or revenue. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
You agree to defend and indemnify Quoboo against claims arising from your services, your policies and fees, your clients' disputes, your messaging, or your violation of these Terms or the law.
We may update these Terms. We'll notify you of material changes at least 30 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms.
These Terms are governed by the laws of the State of Illinois. Any disputes will be resolved in the state or federal courts located in Cook County, Illinois.
QUOBOO LLC, [business address], [support email].